Checklist · 3 minutes

Is your email closing-safe? A 10-point checklist

Ten questions that show whether your office's email is protected against wire fraud, with why each one matters and how to check it.

How to use it

Check the box for each statement that is true for your office today, then count your checks. 9 or 10 means you're in good shape. 6 to 8 means you have gaps attackers look for. 5 or fewer means fix this before your next closing.

Download the printable scorecard (PDF)

The 10 questions

  1. Why it matters: A stolen password alone is the most common way into a mailbox. Multi-factor sign-in stops most of those attempts.

    How to check: In Microsoft 365 or Google Workspace, check the multi-factor status of every account, not just the ones people use daily.

  2. Why it matters: Attackers add rules that copy closing emails to themselves or hide replies. The rule keeps working after the password is changed.

    How to check: See how to find hidden forwarding rules in Microsoft 365.

  3. Why it matters: A buyer who knows what normal looks like is far more likely to call before wiring.

    How to check: Check your opening package and engagement letters for the notice.

  4. Why it matters: A scammer controls every phone number in a fake email.

    How to check: See the 7-step verification procedure.

  5. Why it matters: Without it, anyone can send email that shows your exact address in the From line.

    How to check: Run the free spoofing check on your domain.

  6. Why it matters: Lookalike domains are how scammers send convincing fake instructions without breaking into anything.

    How to check: The free spoofing check lists registered lookalikes of your domain.

  7. Why it matters: Old accounts are rarely watched, so a takeover can go unnoticed for months.

    How to check: Compare your list of active email accounts with your current staff and agents.

  8. Why it matters: Most attacks start with one convincing email to one busy person.

    How to check: Check training dates for closers, processors and front-desk staff.

  9. Why it matters: Funds are much easier to freeze in the first hours than after a day or two.

    How to check: Post the bank fraud line and the steps from the guide where closers can see them.

  10. Why it matters: Many errors-and-omissions policies exclude stolen wires, and social-engineering limits are often far below a typical closing.

    How to check: Ask your agent for your social-engineering or funds-transfer-fraud limit in writing.

What your score means

ChecksRatingNext step
9–10Closing-safeKeep it up. Recheck every quarter.
6–8Gaps attackers look forOne missing control is all it takes. Fix the unchecked items, starting with 1, 2 and 4.
0–5High riskFix this before your next closing.

U.S. real estate fraud losses rose 58% in 2025, to $275 million. (FBI IC3 2025 report)

This guide is general information for title and real estate offices, not legal advice. Follow your underwriter's and lender's requirements where they differ.